Returns & Exchanges Policy
At Custom Paints Inc, we want you to be completely satisfied with your wearable art; if your order isn't a perfect fit, you can return unworn items within 30 days of delivery. Please note that custom-painted commissions are final sale due to their unique, handcrafted nature.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Place the items in their original packaging with all tags attached to ensure they remain protected during transit.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
- 4.Receive Your Refund
Once our studio inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.